Terms & cancellation

Sample text on a demo site. BlueWake is a fictional company. A real operator's terms are written for their business and checked by their lawyer or accountant.

Booking and payment

• Send an inquiry and we'll confirm availability, usually within two hours.
• Your place is booked once you pay a 30% deposit by card. The rest is paid on the day, in cash or by card.
• Prices are in euros and per person, or per boat for private trips, as in our official price list (cjenik).
• Each trip lists what's included. Skipper, fuel, snorkel gear and water always are. Food, drinks and entrance tickets, such as the Blue Cave, are paid on the spot.

If you cancel

• Up to 24 hours before departure: free, and we refund the full deposit.
• Less than 24 hours before, or if you don't show up: the deposit isn't refunded.
• Want a different date instead? Ask us. If there's space, we'll move your booking at no cost.

Weather and changes on our side

• The skipper decides whether it's safe to go. If the wind is too strong, we change the route or cancel.
• If we cancel, you choose: a full refund or a new date.
• The Blue Cave closes when the sea is rough. We then visit other caves and coves around Vis, and you only pay the entrance ticket if you go in.
• Times on the island and the order of stops can change with the sea and the crowds.

On the day

• Meet at the Split Riva east pier 15 minutes before departure. Look for the navy BlueWake flag.
• We can wait up to 15 minutes. After that the boat leaves, and a missed departure counts as a no-show.
• Follow the skipper's instructions on board. Children's life jackets are on the boat.
• Speedboat rides can be bumpy, so we don't recommend them during pregnancy or for anyone with back problems. For full-day trips we recommend children aged 3 and up.
• Private boats take up to 10 guests.

Complaints

Tell your skipper on the day, or write to hello@example.com. We reply to written complaints within 15 days.

Sample version, October 2026.